{"id":5539,"date":"2021-03-28T05:15:04","date_gmt":"2021-03-28T10:15:04","guid":{"rendered":"https:\/\/lebeluga.ca\/?page_id=5539"},"modified":"2026-07-20T17:13:51","modified_gmt":"2026-07-20T22:13:51","slug":"reservation-policy","status":"publish","type":"page","link":"https:\/\/le-beluga.qc.ca\/index.php\/reservation-policy\/","title":{"rendered":"Reservation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5539\" class=\"elementor elementor-5539 elementor-5538\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1d785d elementor-section-full_width elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"b1d785d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-295b665\" data-id=\"295b665\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ca200f5 elementor--h-position-center elementor--v-position-middle elementor-arrows-position-inside elementor-pagination-position-inside elementor-widget elementor-widget-slides\" data-id=\"ca200f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;transition&quot;:&quot;slide&quot;,&quot;transition_speed&quot;:500}\" data-widget_type=\"slides.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-slides-wrapper elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Diapositives\" dir=\"ltr\" data-animation=\"fadeInUp\">\n\t\t\t\t<div class=\"swiper-wrapper elementor-slides\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-repeater-item-6d2fdf8 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"Bandeau_Beluga_Ch4\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Reservation Policy<\/div><\/div><\/div><\/div><div class=\"elementor-repeater-item-de84503 swiper-slide\" role=\"group\" aria-roledescription=\"slide\"><div class=\"swiper-slide-bg\" role=\"img\" aria-label=\"IMG_1167\"><\/div><div class=\"swiper-slide-inner\" ><div class=\"swiper-slide-contents\"><div class=\"elementor-slide-heading\">Cancelation policy<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next slide\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e6defb7 elementor-section-boxed elementor-section-height-default elementor-section-height-default qodef-elementor-content-no\" data-id=\"7e6defb7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-696ea77e\" data-id=\"696ea77e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18acb30 elementor-widget elementor-widget-heading\" data-id=\"18acb30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><p style=\"font-weight: 400;white-space: normal;margin-top: 0px;margin-bottom: 16.1px;font-family: Helvetica;font-size: 18px;line-height: normal\"><span style=\"font-family: TimesNewRomanPS-BoldMT, serif, EmojiFont;font-size: 30px\"><b>CONDITIONS G\u00c9N\u00c9RALES DE R\u00c9SERVATION<\/b><\/span><\/p><p style=\"font-weight: 400;white-space: normal;margin-top: 0px;margin-bottom: 16.1px;font-family: Helvetica;font-size: 18px;line-height: normal\"><span style=\"font-family: TimesNewRomanPS-BoldMT, serif, EmojiFont;font-size: 30px\"><b>GENERAL BOOKING CONDITIONS<\/b><\/span><span style=\"font-family: var( --e-global-typography-primary-font-family ), Sans-serif;font-size: 36px;white-space: pre-wrap\"><\/span><\/p><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20deda59 elementor-widget elementor-widget-text-editor\" data-id=\"20deda59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementToProof\"><b>Bienvenue \u00e0 l\u2019H\u00f4tel-Motel Le B\u00e9luga!<\/b><\/h3><h3 class=\"elementToProof\"><b>Welcome to H\u00f4tel-Motel Le B\u00e9luga!<\/b><\/h3><p class=\"elementToProof\">Nous vous remercions de votre confiance et sommes heureux de contribuer \u00e0 la r\u00e9ussite de votre s\u00e9jour \u00e0 Tadoussac.<\/p><p class=\"elementToProof\">Thank you for choosing H\u00f4tel-Motel Le B\u00e9luga. We are delighted to help make your stay in Tadoussac a memorable one.<\/p><p class=\"elementToProof\">Selon les conditions applicables \u00e0 votre r\u00e9servation, le paiement de votre s\u00e9jour sera pr\u00e9lev\u00e9 sur la carte de cr\u00e9dit fournie entre\u00a0<b>48 et 72 heures avant votre arriv\u00e9e<\/b>.<\/p><p class=\"elementToProof\">According to the conditions applicable to your reservation, payment for your stay will be charged to the credit card provided\u00a0<b>between 48 and 72 hours prior to your arrival<\/b>.<\/p><h3 class=\"elementToProof\"><b>Arriv\u00e9e<\/b><\/h3><h3 class=\"elementToProof\"><b>Check-in<\/b><\/h3><p class=\"elementToProof\">L\u2019arriv\u00e9e est possible \u00e0 partir de\u00a0<b>14 h 30 (2:30 p.m.)<\/b>.<\/p><p class=\"elementToProof\"><b>Check-in begins at 2:30 p.m.<\/b><\/p><p class=\"elementToProof\">Si votre chambre est pr\u00eate avant cette heure, nous serons heureux de vous remettre votre cl\u00e9.<\/p><p class=\"elementToProof\">If your room is ready earlier, we will be pleased to provide you with your key.<\/p><p class=\"elementToProof\">Pour toute arriv\u00e9e apr\u00e8s\u00a0<b>17 h (5:00 p.m.)<\/b>, veuillez communiquer avec la r\u00e9ception avant votre arriv\u00e9e afin de recevoir les instructions pour une arriv\u00e9e autonome.<\/p><p class=\"elementToProof\">If you plan to arrive after\u00a0<b>5:00 p.m.<\/b>, please contact the front desk before your arrival to receive your self check-in instructions.<\/p><p class=\"elementToProof\">\ud83d\udce7\u00a0<a id=\"OWA3445ee05-c60e-91d3-ee14-984f669660c3\" class=\"OWAAutoLink\" title=\"mailto:info@le-beluga.qc.ca\" href=\"mailto:info@le-beluga.qc.ca\" data-linkindex=\"0\"><b>info@le-beluga.qc.ca<\/b><\/a><\/p><p class=\"elementToProof\">\ud83d\udcde\u00a0<b>1-418-235-4784<\/b><b>\u00a0(voicemail only)<\/b><\/p><h3 class=\"elementToProof\"><b>Politique d\u2019annulation<\/b><\/h3><h3 class=\"elementToProof\"><b>Cancellation Policy<\/b><\/h3><p class=\"elementToProof\">L\u2019annulation est\u00a0<b>gratuite jusqu\u2019\u00e0 14 jours avant la date d\u2019arriv\u00e9e<\/b>.<\/p><p class=\"elementToProof\"><b>Cancellation is free up to 14 days before the scheduled arrival date.<\/b><\/p><p class=\"elementToProof\">Toute annulation effectu\u00e9e\u00a0<b>\u00e0 moins de 14 jours avant la date d\u2019arriv\u00e9e<\/b>\u00a0entra\u00eene la facturation de\u00a0<b>100 % du montant total de la r\u00e9servation<\/b>, taxes applicables incluses.<\/p><p class=\"elementToProof\">Any cancellation made\u00a0<b>less than 14 days before the scheduled arrival date<\/b>\u00a0will result in a charge of\u00a0<b>100% of the total reservation amount<\/b>, including applicable taxes.<\/p><p class=\"elementToProof\">En cas de\u00a0<b>non-pr\u00e9sentation (no-show)<\/b>,\u00a0<b>100 % du montant total de la r\u00e9servation<\/b>\u00a0sera \u00e9galement factur\u00e9.<\/p><p class=\"elementToProof\">In the event of a\u00a0<b>no-show<\/b>,\u00a0<b>100% of the total reservation amount<\/b>\u00a0will also be charged.<\/p><p class=\"elementToProof\"><b>La pr\u00e9sente r\u00e9servation s\u2019applique \u00e0 l\u2019ensemble du s\u00e9jour confirm\u00e9 lors de la r\u00e9servation.<\/b><\/p><p class=\"elementToProof\"><b>This reservation applies to the entire stay confirmed at the time of booking.<\/b><\/p><p class=\"elementToProof\">Aucun remboursement ne sera accord\u00e9 en cas de d\u00e9part anticip\u00e9, de r\u00e9duction de la dur\u00e9e du s\u00e9jour ou de modification de la r\u00e9servation apr\u00e8s l\u2019expiration du d\u00e9lai d\u2019annulation gratuite.<\/p><p class=\"elementToProof\">No refunds will be issued for early departures, shortened stays or reservation changes made after the free cancellation period has expired.<\/p><h3 class=\"elementToProof\"><b>Informations utiles<\/b><\/h3><h3 class=\"elementToProof\"><b>Useful Information<\/b><\/h3><p class=\"elementToProof\">Toutes nos chambres sont\u00a0<b>enti\u00e8rement non-fumeurs<\/b>.<\/p><p class=\"elementToProof\">All guest rooms are\u00a0<b>100% smoke-free<\/b>.<\/p><p class=\"elementToProof\">Des frais de\u00a0<b>200 $<\/b>\u00a0seront factur\u00e9s en cas de non-respect de cette politique.<\/p><p class=\"elementToProof\">A\u00a0<b>$200 cleaning fee<\/b>\u00a0will be charged if this policy is not respected.<\/p><p class=\"elementToProof\">Les animaux ne sont pas admis.<\/p><p class=\"elementToProof\">Pets are not permitted.<\/p><h3 class=\"elementToProof\"><b>Traversier Baie-Sainte-Catherine \u2013 Tadoussac<\/b><\/h3><h3 class=\"elementToProof\"><b>Baie-Sainte-Catherine \u2013 Tadoussac Ferry<\/b><\/h3><p class=\"elementToProof\">Le traversier de la\u00a0<b>Soci\u00e9t\u00e9 des traversiers du Qu\u00e9bec<\/b>\u00a0assure gratuitement la liaison entre\u00a0<b>Baie-Sainte-Catherine et Tadoussac<\/b>, dans les deux directions,\u00a0<b>sans r\u00e9servation<\/b>.<\/p><p class=\"elementToProof\">The\u00a0<b>Qu\u00e9bec Ferry Corporation (Soci\u00e9t\u00e9 des traversiers du Qu\u00e9bec)<\/b>\u00a0operates the free ferry service between\u00a0<b>Baie-Sainte-Catherine and Tadoussac<\/b>\u00a0in both directions.\u00a0<b>No reservation is required.<\/b><\/p><p class=\"elementToProof\">Les d\u00e9parts sont effectu\u00e9s\u00a0<b>environ toutes les 20 minutes<\/b>, pour une travers\u00e9e d\u2019une dur\u00e9e approximative de\u00a0<b>7 minutes<\/b>.<\/p><p class=\"elementToProof\">Departures operate\u00a0<b>approximately every 20 minutes<\/b>, and the crossing takes about\u00a0<b>7 minutes<\/b>.<\/p><p class=\"elementToProof\">Nous vous recommandons de consulter les avis de service avant votre d\u00e9part, particuli\u00e8rement en p\u00e9riode de fort achalandage.<\/p><p class=\"elementToProof\">We recommend checking the latest service notices before travelling, especially during peak periods.<\/p><h3 class=\"elementToProof\"><b>Activit\u00e9s et croisi\u00e8res<\/b><\/h3><h3 class=\"elementToProof\"><b>Activities &amp; Whale Watching Cruises<\/b><\/h3><p class=\"elementToProof\">Notre \u00e9quipe peut r\u00e9server vos activit\u00e9s avant votre arriv\u00e9e afin de simplifier votre s\u00e9jour.<\/p><p class=\"elementToProof\">Our team can arrange your activities before your arrival to make your stay as easy and enjoyable as possible.<\/p><p class=\"elementToProof\">Vos billets seront pr\u00e9par\u00e9s et vous attendront \u00e0 la r\u00e9ception lors de votre arriv\u00e9e. Vous n\u2019aurez ainsi aucune d\u00e9marche suppl\u00e9mentaire \u00e0 effectuer.<\/p><p class=\"elementToProof\">Your tickets will be prepared in advance and waiting for you at the front desk upon arrival, so there is nothing else for you to do.<\/p><p class=\"elementToProof\">En s\u00e9journant \u00e0 l\u2019H\u00f4tel-Motel Le B\u00e9luga, vous profitez \u00e9galement de notre\u00a0<b>stationnement gratuit<\/b>\u00a0pendant toute la dur\u00e9e de votre s\u00e9jour. Vous pouvez \u00e9galement laisser votre v\u00e9hicule sur place le jour de votre arriv\u00e9e ou apr\u00e8s votre d\u00e9part afin de profiter pleinement des activit\u00e9s de Tadoussac, selon les disponibilit\u00e9s.<\/p><p class=\"elementToProof\">Guests also enjoy\u00a0<b>complimentary parking<\/b>\u00a0throughout their stay. Subject to availability, you may leave your vehicle on-site before check-in or after check-out while enjoying Tadoussac\u2019s attractions.<\/p><p class=\"elementToProof\">Notre \u00e9tablissement est situ\u00e9 \u00e0 quelques minutes de marche du quai des croisi\u00e8res, vous permettant de profiter facilement de vos excursions sans avoir \u00e0 d\u00e9placer votre v\u00e9hicule.<\/p><p class=\"elementToProof\">Our property is located just a short walk from the cruise departure wharf, allowing you to enjoy your excursion without moving your vehicle.<\/p><p class=\"elementToProof\">Si vous souhaitez r\u00e9server une activit\u00e9 avant votre arriv\u00e9e, il nous fera plaisir de vous conseiller et de pr\u00e9parer le tout pour vous.<\/p><p class=\"elementToProof\">If you would like to reserve an activity before your arrival, our team will be happy to assist you and make all the arrangements.<\/p><p class=\"elementToProof\">\ud83d\udce7\u00a0<a id=\"OWA8fe8942c-13f8-d68f-94b1-d277d1c427b6\" class=\"OWAAutoLink\" title=\"mailto:info@le-beluga.qc.ca\" href=\"mailto:info@le-beluga.qc.ca\" data-linkindex=\"2\"><b>info@le-beluga.qc.ca<\/b><\/a><\/p><p class=\"elementToProof\">\ud83d\udcde\u00a0<b>1-418-235-4784<\/b><b>\u00a0(voicemail only)<\/b><\/p><h3 class=\"elementToProof\"><b>Coordonn\u00e9es<\/b><\/h3><h3 class=\"elementToProof\"><b>Contact Information<\/b><\/h3><h3 class=\"elementToProof\"><b>H\u00f4tel-Motel Le B\u00e9luga<\/b><\/h3><p class=\"elementToProof\">191, rue des Pionniers<\/p><p class=\"elementToProof\">Tadoussac (Qu\u00e9bec) G0T 2A0<\/p><p class=\"elementToProof\">Canada<\/p><p class=\"elementToProof\">\ud83d\udce7\u00a0<a id=\"OWA0a7465de-53cf-ec0a-d405-1b4e1811cca3\" class=\"OWAAutoLink\" title=\"mailto:info@le-beluga.qc.ca\" href=\"mailto:info@le-beluga.qc.ca\" data-linkindex=\"4\"><b>info@le-beluga.qc.ca<\/b><\/a><\/p><p class=\"elementToProof\">\ud83d\udcde\u00a0<b>1-418-235-4784<\/b><b>\u00a0(voicemail only)<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reservation PolicyCancelation policy CONDITIONS G\u00c9N\u00c9RALES DE R\u00c9SERVATION GENERAL BOOKING CONDITIONS Bienvenue \u00e0 l\u2019H\u00f4tel-Motel Le B\u00e9luga! Welcome to H\u00f4tel-Motel Le B\u00e9luga! Nous vous remercions de votre confiance et sommes heureux de contribuer \u00e0 la r\u00e9ussite de votre s\u00e9jour \u00e0 Tadoussac. Thank you for choosing H\u00f4tel-Motel Le B\u00e9luga. We are delighted to help make your stay in [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5539","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/pages\/5539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/comments?post=5539"}],"version-history":[{"count":62,"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/pages\/5539\/revisions"}],"predecessor-version":[{"id":8178,"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/pages\/5539\/revisions\/8178"}],"wp:attachment":[{"href":"https:\/\/le-beluga.qc.ca\/index.php\/wp-json\/wp\/v2\/media?parent=5539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}